IT departments, stretched thin amid hybrid work, are craving AI support
There are numerous tactics leaders can introduce to their organizations to keep IT workers from calling it quits.
Why are IT workers feeling overwhelmed?
IT workers are experiencing heightened stress due to a significant increase in workloads, with 73% reporting more help desk requests and challenges managing shadow IT programs. The shift to remote work has dismantled traditional security parameters, adding to their responsibilities. Additionally, 31% of IT professionals have indicated that burnout has led to colleagues leaving their positions.
What impact does IT turnover have on companies?
High turnover rates in IT could cost U.S. employers over $145 billion. This turnover not only affects financial stability but also hampers overall productivity and increases cyber risks. Without capable IT teams, organizations may struggle to maintain efficient operations, especially in a hybrid work setting.
How can companies better support their IT teams?
Leaders can support IT teams by regularly assessing the tools and processes that enhance efficiency and satisfaction. Investing in automation and AI can help alleviate mundane tasks, allowing IT professionals to focus on more impactful projects. This approach can foster a more positive work environment and help retain top IT talent.
IT departments, stretched thin amid hybrid work, are craving AI support
published by Fortem IT
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